Discussion Forums
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Questions & Answers

How do I log in to the site?
You can login at any time by clicking the "Login" link at the top of the screen. You will also automatically be presented with the login screen any time you try to access a feature requiring specific permissions. Please note that in order to post to the Forums, submit content, or post a review, you must first create an Amazon Web Services Developer account.

When you log in to the site, please be sure to login with the email address and password associated with your developer account. This single login grants access to the entire environment - including the Developer Forums, the Resources section, and the Solutions Catalog.

Do I have to be registered to use the Forums?
Generally speaking, you do not need to have an Amazon Web Services account to read the forums or access Resource Center or Solutions Catalog content; however you must be a registered Amazon Web Services developer in order to post to the forums, and to create reviews for Resource Center content. In certain cases, the permissions to read or post to various areas of the web site may vary based on user profile, depending on the specific content or functionality in question.

What is my Username and where is it displayed?
Your Username is a unique identifier that the web site uses as your identity to the community. This name is always publicly displayed in your forums greeting, next to your forums posts, and in your web site profile under "Username".

Why does the Amazon Web Services Forums display my Amazon "Pen Name" or "Real Name™"?
In the past, if you set up an Amazon Pen Name or Real Name™ as part of your Amazon profile, the web site would use these to identify you alongside any of your forum posts, reviews, and in the "Name" field of your Developer Forums profile. This behavior has since been changed, so any new changes you make to your Pen Name or Real Name™ will not affect your forums display name.

What do I do if I forgot my password?
If you forgot your password, click the "Forgot your password? Click here" link on the login page. Then, follow the Amazon.com process for retrieving or resetting your password. Once you have recovered or reset your password, you will then be able to login to the web site.

How do I create a thread?
To start a new thread, choose the appropriate forum and select "Post New Thread". Type your thread header in the subject line and type a message in the message box. Before you are about to post, you can spell check your message by clicking on "Spell Check". You can also choose to watch the thread (which will add it to your watch list, and allow you to receive email notifications when new posts are made) by clicking the "Watch This Thread" box.

How do I post a reply?
To post a reply to a thread, select the "Reply" icon next to the message to which you would like to reply. If you want to respond to specific text from the original message, click on "Quote Original", and that will add the text from the original post into your message.

How can I format the text of my posts?
To format your message text, there are three buttons for Bold, Italics and Underline. Clicking on these buttons will add tags to the message field. For example, typing: "This is [b]bold[/b] text, and this is [i]italicized[/i] text" will appear as "This is bold text, and this is italicized text" once you post the message.

How do I check the spelling of my message?
To check the text of your message for proper spelling, click "Spell Check" on the post screen.

If our spell check dictionary does not recognize a word in your message, it will appear in a box. You can correct it yourself by simply typing over what is displayed. If the dictionary has any suggestions, you will be able to see them in the suggestion box.

To choose one of the suggestions, simply select the suggestion you'd like to use and click on the "Change" button for each of the words you would like changed.

When you are finished checking your entire message, click on "Post Message" to save your changes and post the message with your spelling corrections. If you want to continue editing your message, hit "Go Back" or "Edit" to return to the post message area.

What is Amazon Web Services Community Recognition?
What makes Amazon Web Services developer forums great? You do, with your meaningful participation, and we'd like to recognize you for it. The forums will remember each of your efforts to help your peers as you collaborate to solve a problem. The more we help one another, the more we learn, the stronger becomes our community.

With Amazon Web Services community recognition, icons convey the extent to which a user has been actively supporting the forums users. It's our token of appreciation for contributions to the success of our development community, and a set of milestones for you, as you journey through Amazon Web Services to innovate.

How does Community Recognition work?

  1. Question authors post the first message in a thread, and designate the thread as a "Question".
  2. Community members respond to Questions by posting a "Question Answer" within the same thread.
  3. Question authors read the Answers, and for each Question, they can designate up to 2 responses as "Helpful Answers" and 1 as a "Correct Answer".
  4. The users who post Correct or Helpful Answers each receive 5 points per Helpful Answer, and 10 points per Correct Answer.
  5. These points are summed for each user, generating a "Score".
  6. Certain Scores correspond to "Score Levels", and generate special icons for users who achieve those levels.

What are Questions?
In order to filter through the general discussion "noise", users have the option to flag their post as a question. This provides the community a visual clue to the fact that the poster is seeking an answer to his/her question. Question authors are able to see their open & resolved questions in their profiles.

- no points available on this question
- points still available on this question

What are Question Answers?
When a community member posts a question, other members are able to post an answer. In some cases, the answer is just a hint, or helpful information to aid the poster in resolving this issue. This is classified as a "Helpful" post (). In other cases, a community member will post the specific answer to the original question. This is classified as a "Correct" post (). The originator of the post will be able to flag each response as either "Helpful" or "Correct", or not to flag a response at all. For each question, up to 2 responses can be marked as "Helpful" and 1 marked as "Correct". The originator of the question will also be able to "close the loop" on the question by flagging the entire thread as answered, which provides a visual clue to the community members.

What is my Score, and how is it calculated?
Your individual score is simply the sum of points awarded over time for correct and helpful answers. Example: If you have given 20 helpful answers and 10 correct answers, your score would be:

Score = (20 answers x 5 points/answer) + (10 answers x 10 points/answer) = 200 points.

What are Score Levels?
As you accumulate points, you will progress through the following score levels, and receive the associated icons.

You can view your Score Level by Forum, Category, or at the main Community level.

Required Points AWS Forums Score Level Icon
2000 Ace
750 Expert
300 Guide
50 Enthusiast
5 Newbie